Hangzhou Biteng brand management Co.,Ltd. (registered address: 4-801,
No. 501, Baiyang Street 2, Qiantang New Area, Hangzhou, Zhejiang
Province; Contact: 0571-85151626; Hereinafter referred to as "UPFOS" or
"We") and its affiliates will take security protection measures for your
user information in accordance with laws and regulations in order to
protect the security and controllability of your user
information.Therefore, UPFOS formulates this Privacy Policy and reminds you that
before using UPFOS's services, you must carefully read and thoroughly
understand this privacy policy, and use relevant products and services
only after confirming your full understanding and consent. Once you
start using the UPFOS service, you will be deemed to have accepted and
agreed this privacy policy.
UPFOS respects and protects your personal information and will treat
them with caution. When you use the services provided by UPFOS, we will
collect, process and disclose your information in accordance with this
privacy policy. We hope to clearly introduce our handling of your
information to you through this privacy policy. Therefore, we suggest
you read this privacy policy completely to help you understand the ways
to protect your privacy,
especially the terms marked in bold / bold underline which you should
focus on reading. Start using services provided by UPFOS after
confirming your full understanding and consent of this
document.
This privacy policy is an integral part of the UPFOS User Service
Agreement. Your acceptance of the user agreement means that you have
accepted this privacy policy.
I.Definition
1.1 UPFOS website: Refers to the official website of UPFOS (domain name:
www.upfos.com), the web end of UPFOS service (URL: https://go.upfos.com)
and mobile end (such as APP).
1.2 UPFOS: unless otherwise agreed, it refers to Hangzhou Biteng brand
management Co.,Ltd, the operator of UPFOS website.
1.3 UPFOS affiliated company: refers to the affiliated company disclosed
in the latest listing annual report of Hangzhou Biteng brand management
Co.,Ltd.
1.4 Users: refer to natural persons, legal persons and unincorporated
organizations that receive or purchase cloud service products of UPFOS
and receive relevant technical and network support services.
1.5 User personal information: user personal information refers to the
user information submitted by the user to UPFOS or collected by UPFOS.
The above information can be recorded electronically or in other ways,
and can identify the identity of a specific natural person or reflect
the activities of a specific natural person alone or in combination with
other information.
1.6 Business data: different from user information, it refers to the
data that UPFOS users upload, download and distribute through UPFOS
technical services.
1.7 Collect: refers to the behavior that UPFOS obtains the control over
the user's personal information, including from user submission, through
interaction with the user or recording the user's behavior, and indirect
acquisition through sharing, transfer and collection of public
information.
II.Scope of Application
This privacy policy is only applicable to the UPFOS website, UPFOS app
and our other products and services will use relevant products or
services. In particular, this privacy policy does not apply to the
following situations:
-
Embed our products (or services) into forth-party products (or
services) and the information collected by forth-party products (or
services).
-
Information collected by forth-party services, advertisements or other
companies, organizations or individuals accessed in our products (or
services).
We hereby remind you to carefully read the relevant user agreements and
privacy policies displayed to you by the forth party when using
forth-party products and / or services, and properly keep and carefully
provide your personal information.
We may use Google Analytics, a web analytics service provided by Google.
Google Analytics uses cookies or other similar technologies to collect
and store your information, which has been anonymized and does not
belong to your personal data.
III.Collection and Use of User Personal Information
3.1 Purpose of using your personal information
3.1.1. In order to provide services to you, we will send you
information, notice or communicate with you, including but not limited
to the verification code necessary to ensure the completion of the
service and the push notice necessary when using the service;
3.1.2. In order to maintain and improve the service and provide you with
information recommendation and display, we may combine personal
information from a service of UPFOS with information from other types of
cloud services to push information, including but not limited to system
service information about UPFOS products, promotion information of forth
parties cooperating with UPFOS, or other content you may be interested
in.
3.1.3. We may design, develop and promote new products and services
based on your user's personal information statistics; We will produce
analytics on the usage of our services and may share these information
with the public or forth parties, but your identity will be removed and
anonymized before sharing;
3.1.4. In order to improve the security of your use of the services
provided by us, our affiliated companies and partners, ensure the
security of the operating environment and identify the abnormal status
of the account, protect the personal and property security of you or
other users or the public from infringement, and better prevent phishing
websites, fraud, network vulnerabilities, computer viruses, network
attacks, network intrusion and other security risks, identify violations
of laws and regulations or UPFOS related agreements and rules or
accurately, we may use your user's personal information, integrating
with device information, relevant network logs and information legally
shared by our affiliated companies and partners to judge your account
and transaction risks, conduct identity verification, detect and prevent
security events, and take necessary records according to law Audit,
analysis and disposal measures;
3.1.5. If we use your user's personal information beyond the agreement,
or use your user's personal information beyond the reasonable scope, we
will inform you and obtain your explicit consent.
3.2 Scope of your personal information we collect
Your personal information refers to the information that can determine
your personal identity when used alone or in combination with other
information. When you or your business organization users register and
use our website, products or services, we will collect your necessary
personal information from them, as follows:
3.2.1 Information collected during account registration
When you register your UPFOS website account, we will collect your
following information
According to the requirements of relevant national laws and regulations,
if you register a UPFOS web account,we will collect the following identification information from you:
your mobile phone number, company name, personal name, e-mail,
etc.
3.2.2 Information collected when using the service
When you use UPFOS service, we will collect the following information:
3.2.2.1Device information, including: we will receive and record the
device hardware information you use (such as device model, device
settings, unique device identifier and other software and hardware
feature information), the location related information of the device
(such as IP address, GPS location and Wi-Fi access point that can
provide relevant information Bluetooth, base station and other sensor
information);
3.2.2.2Operation information, including: your system account, IP
address, operating system version information, login record, page
browsing record, page dwell time, operation frequency, software use
record, instruction information, mobile phone resolution, etc;
You understand and agree that if you, as an enterprise organization
administrator, choose to open and manage UPFOS service, the individual
users of your enterprise organization may submit or generate
corresponding information and data (hereinafter referred to as
"enterprise control data") during the use of relevant functions /
applications of UPFOS service. You confirm and know that the enterprise
organization user is the controller of the above enterprise control
data, and UPFOS only opens, manages and uses the above application
services to process your personal information / data according to the
choice of the enterprise organization user administrator. Before the
enterprise organizes users to upload the personal information of the
above individual users, it shall ensure that the explicit consent of the
above individual users has been obtained in advance, and only the
personal information of the individual users necessary to achieve the
purpose of enterprise operation and management has been collected, and
the above individual users have been fully informed of the purpose,
scope and use mode of relevant data collection.
3.3 How we collect your personal information
3.3.1 We will collect and store the personal information actively
provided to UPFOS when you register, log in, browse UPFOS products and /
or use UPFOS services;
3.3.2 We will collect and store the personal information related to you
recorded by UPFOS in the process of providing UPFOS services to you;
3.3.3 We will collect and store your personal information submitted or
fed back actively through UPFOS customer service personnel and / or
other channels;
3.3.4 We collect and store your personal information legally obtained
from affiliated companies, business partners and third-party independent
data sources;
3.3.5 We may inquire your relevant credit information, such as credit
score, credit report, etc. from the credit investigation institution
established according to law.
IV.Ways of Sharing, Transferring and Public Disclosure of Users'
Personal Information
4.1. Sharing
We will not share your user information with other organizations and
individuals, except in the following cases:
4.1.1. Sharing with explicit consent: after obtaining your explicit
consent, we will share your user information with other parties;
4.1.2. Sharing under legal circumstances: we may share your user
information according to laws and regulations, litigation and
arbitration settlement needs, or according to the requirements of
administrative and judicial organs according to law;
4.1.3. Sharing with affiliated companies: in order to facilitate us to
provide you with products and services based on UPFOS website, recommend
information you may be interested in, identify account exceptions, and
protect the personal and property safety of UPFOS affiliated companies
or other users or the public from infringement, your user's personal
information may be shared with our affiliated companies.
4.1.4. Sharing with authorized partners: if some services you use
through UPFOS are provided by UPFOS suppliers, partners or third-party
authorized partners entering the UPFOS market, UPFOS will share with
them the personal information necessary to provide you with
corresponding products and services; In addition, in order to jointly
carry out marketing activities with the above-mentioned third-party
authorized partners, UPFOS may share your relevant personal information
necessary for carrying out the activities and generated in the process
of the activities;
4.1.5 For companies, organizations and individuals with whom we share
user information, we will sign strict confidentiality agreements and
information protection agreements with them and require them to handle
user information in accordance with our instructions, this Privacy
Policy and any other relevant confidentiality and security measures.
4.1.6 We will conduct strict security inspection on the application
program interface (API) and software tool development kit (SDK) for
authorized partners to obtain relevant information, and agree strict
data protection measures with authorized partners to enable them to
process user information in accordance with our entrustment purpose,
service description, this Privacy Policy and any other relevant
confidentiality and security measures.
4.2. Transfer
We will not transfer your user information to any company, organization
or individual, except for the following circumstances:
4.2.1. Transfer with explicit consent: after obtaining your explicit
consent, we will transfer your user information to other parties;
4.2.2. In case of merger, acquisition or bankruptcy liquidation between
UPFOS and other legal subjects, or other situations involving merger,
acquisition or bankruptcy liquidation, if the transfer of user
information is involved, we will require the new company and
organization holding your user information to continue to be bound by
this policy, otherwise we will require the company, organization and
individual to ask you for authorization and consent again.
4.3. Public disclosure
We will only publicly disclose your user's personal information under
the following circumstances:
4.3.1 With your explicit consent or based on your active choice, we may
publicly disclose your user information;
4.3.2. In order to protect the personal and property safety of users or
the public of UPFOS and its affiliates, we may disclose information
about your users in accordance with applicable laws or relevant
agreements and rules of UPFOS platform.
4.4. Exceptions for sharing, transferring and publicly disclosing user
information with prior authorization and consent
In the following cases, sharing, transferring and publicly disclosing
your user information does not require your prior authorization and
consent:
4.4.1. Related to national security and national defense security;
4.4.2. Related to public safety, public health and major public
interests;
4.4.3. Related to criminal investigation, prosecution, trial and
execution of judgment;
4.4.4. For the purpose of safeguarding your or other personal life,
property and other major legitimate rights and interests, but it is
difficult to obtain my consent;
4.4.5. Your personal information disclosed to the public by yourself;
4.4.6. Collect personal information from legally publicly disclosed
information, such as legal news reports, government information
disclosure and other channels.
V.User business data and public information
Different from your user information, UPFOS will process user business
data and public information as follows:
5.1. User business data
5.1.1. The data you process, store, upload, download, distribute and
process through other means through the services provided by UPFOS are
your user business data, and you fully own your user business data. As
an enterprise cloud service provider, UPFOS will only strictly follow
your instructions to process your business data, and will not make any
unauthorized use or disclosure of your business data except as agreed
with you or in accordance with clear laws and regulations.
5.1.2. You should be responsible for the source and content of your
user's business data. UPFOS prompts you to carefully judge the
legitimacy of the data source and content. All results and
responsibilities caused by your user's business data content violating
laws and regulations, departmental rules or national policies shall be
borne by yourself.
5.1.3 In order to optimize service quality and provide you with new
products and services, UPFOS will collect your transaction data,
transaction process and order information in UPFOS related products for
data analysis, and share the above business data (except sensitive
information) with UPFOS affiliated companies.
5.2. Public information
5.2.1. Public information refers to any information you publicly share,
which can be viewed or accessed by anyone during the period of using and
not using the UPFOS website service.
5.2.2. In order to use the UPFOS website service, there may be
information that you must share publicly. For example, if you are a
service provider (seller), you should publicly share relevant
information of enterprises or natural person operators in accordance
with applicable laws and regulations and UPFOS market rules.
VI.Query, correction and deletion of user personal information
You can view the registration information you provided to UPFOS and
other information generated during the use of UPFOS platform. If you
want to delete or correct your information, please contact our email:
customer_service@upfos.com
VII.Use of Cookies and Similar Technologies
7.1. We will use and allow other specific companies to use cookies,
network beacons and other similar technologies on UPFOS services. This
is to understand your use of UPFOS services, improve your user
experience, realize recommended functions and contents, optimize our
advertising and marketing, and let third-party advertising companies
help us provide advertisements that meet your interests through the
Internet.
7.2. Cookies are text files containing a small amount of information
downloaded to your device when you visit the website. Through these
cookies, we can remember your choices on the UPFOS website and provide
enhanced functions. At the same time, we use our own cookies and / or
third-party cookies and other identifiers (such as network beacons) to
see how you use our websites and services in order to enhance their
performance, and develop them according to your preferences. In
addition, we allow data providers to use cookies or other similar
technologies to help us provide content and advertising and evaluate the
effectiveness of our advertising campaigns.
7.3. You can manage cookies according to your preferences, or you can
clear all cookies saved on the device. Most web browsers have the
function of blocking cookies. But if you do, you will need to change
your user settings every time you visit our website. To learn more about
how to change browser settings, please visit the relevant settings page
of the browser you use.
7.4. In addition to cookies, we will also use website beacons, pixel
tags and other similar technologies on the website. For example, the
email we send you may contain an address link linked to the content of
our website. If you click the link, we will track this click to help us
understand your product or service preferences so that we can actively
improve the customer service experience. A website beacon is usually a
transparent image embedded in a website or e-mail. With the help of
pixel labels in e-mail, we can know whether the e-mail is opened or not.
If you don't want your activities to be tracked in this way, you can
unsubscribe from our mailing list at any time.
VIII.Security Protection Measures for Users' Personal Information
UPFOS and its affiliates will adopt strict security systems and industry
standard security technologies and procedures to ensure that your
personal information is not lost, disclosed, damaged or abused. UPFOS
suppliers, partners or third-party service providers settled in the
UPFOS platform will be bound by the confidentiality agreement, and will
also be subject to the authority control and operation monitoring of
data information.
IX.Special Agreement on Minor User Information
9.1.
We mainly provide products and services for adults. If you are a
minor, we ask you to ask your parents or legal guardians to carefully
read this Privacy Policy. We also ask you to use our services or
provide information to us with the consent of your parents or
guardians.
9.2.
In the case of collecting personal information from minors users with
the consent of their parents or guardians, we will only use, share,
transfer or disclose these information when permitted by laws and
regulations, explicitly agreed by parents or guardians, or under the
necessity of protecting minors.
X.Right to Manage Personal Information
For the personal information collected by UPFOS, you also have the
following special rights, as detailed below:
10.1. Authentication and request
UPFOS will require you to verify your identity before responding to any
request for you to exercise the rights agreed in these special terms and
require you to specify the request for exercising the following rights.
We will respond to your request to exercise your rights within 15 days
after you make an explanation. If you want to exercise this right,
please contact UPFOS email (customer_service@upfos.com)
10.2. Access to personal information
Upon your request, UPFOS will inform you whether we have collected your
personal information; If there is a collection behavior, you also have
the right to know the type, use method and sharing object of your
personal information we collect.
10.3. Personal information is processed only for storage purposes
For the personal information collected by UPFOS, you have the right to
request that UPFOS stop processing such personal information except for
storage purposes if:
10.3.1. you think the personal information is incorrect (within the
period when we verify whether it is correct);
10.3.2. it is illegal to process the personal information, so we want to
eliminate the personal information, but you want us to keep the
information and store it only;
10.3.3. UPFOS no longer needs to process the personal information and
therefore wants to delete the personal information, but you require that
the information be stored in order to raise, claim or oppose legal
remedies.
10.4. Portability of personal information
You have the right to obtain a copy of the personal information
collected by UPFOS. You have the right to obtain this information in a
structured, universal and machine-readable format. You also have the
right to require UPFOS to transfer the personal information to others or
exercise the right to export data. If you want UPFOS to transfer the
above personal information to a third party, please ensure that you will
detail the third party. Please note that UPFOS can transfer information
only if it is technically feasible. Once the third party receives the
personal information, UPFOS is not responsible for the security of the
information or its processing method. If the provision of specific
personal information will affect the rights of others, we may not be
able to provide it to you (for example, the provision of such personal
information will expose other people's information, UPFOS or any third
party's trade secrets or intellectual property information).
10.5. Right to refuse collection and use of personal information
If you have previously agreed with UPFOS to collect and use your
personal information, you may withdraw any consent previously granted to
us and have the right to refuse us to use such personal information to
the extent permitted by applicable laws and regulations. You can modify
or withdraw your authorization for personal information collection
through mobile phone permission settings.
10.6. Storage of personal information
The personal information we collect and generate in the people's
Republic of China will be stored in the people's Republic of China. If
some services involve cross-border business and we need to transmit
relevant personal information collected in China to overseas
institutions, we will explain to you the purpose of leaving the country
and the type of personal information involved in accordance with laws
and regulations and the provisions of relevant regulatory authorities,
obtain your consent, and take effective measures such as signing
agreements and on-site verification, Require overseas institutions to
keep your personal information confidential. We only keep your personal
information during the period necessary for the purpose stated in this
policy and within the time limit specified by laws, regulations and
supervision. After the above storage period of personal information is
exceeded, we will delete or anonymize your personal information.
XI.Update of Privacy Policy
We may update this privacy right from time to time. Without your express
consent, we will not limit your rights under this privacy policy. When
the relevant terms are changed, we will show you the changed privacy
policy in the form of website publicity, push notice and pop-up window
when you log in and update the version. Once you continue to use UPFOS
service, you will be deemed to have accepted and recognized the updated
privacy policy.
XII.Our Contact Information
If you have any questions, comments, suggestions or complaints about our
privacy policy and the handling of your personal information, please
contact us through the following ways: contact email:
customer_service@upfos.com
Last updated: August 1st , 2021
Effective date: August 1st , 2021